Data controller
- Controller
- Laplanche Sandy
- Trading name
- Sandinmo
- Address
- Avenida del Gallo 12A, Lomas de Cabo Roig, 03189 Alicante, Spain
- info@sandinmo.es
- Phone
- +34 744 659 866
Data protection
Privacy policy
This policy explains which personal data may be processed through the website, for which purposes, on which legal grounds and with which recipients.
Data that may be collected
- Data sent through the contact form: name, email address, optional phone number, subject and message.
- Minimum technical data required for the website to operate and for form security, including a session identifier, a CSRF token and anti-spam related data.
- Browsing data and technical information processed by third-party services when external content is loaded, for example Google Fonts, Google Maps or certain embedded video players.
Purposes and legal bases
- Handling your contact request or property project: pre-contractual measures taken at your request and legitimate interest in following up incoming enquiries.
- Securing the website, preventing automated submissions and protecting the form against abuse: legitimate interest.
- Hosting the website, maintaining its availability and keeping security logs: legitimate interest.
Recipients of the data
The data are intended for Sandinmo and for the providers strictly necessary to run the website and process your requests.
- Hosting provider: o2switch.
- Technical email routing and the professional or personal mailbox used by the publisher to process requests.
- Third-party providers for fonts, maps or video when external content is displayed.
Transfers outside the European Economic Area
Some third-party services that may be called from the website, especially for fonts, maps, videos or email reception, may involve access to data from countries outside the European Economic Area. When these services are used, the applicable safeguards depend on the contractual documentation and compliance mechanisms disclosed by their providers.
Retention periods
- Contact requests: for as long as necessary to process the request and, at most, 3 years after the last exchange if no contractual file is opened.
- Security logs and technical information: up to 12 months, unless longer retention is required because of an incident.
- Session data linked to the form: for the user session or until short technical expiry.
Your rights
You may request access to your data, rectification, erasure, restriction of processing, object to processing where the law allows it and, where applicable, request data portability.
To exercise your rights, you may write to info@sandinmo.es. Proof of identity may be requested if needed to secure the request.
Complaint
If you believe your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency (AEPD): https://www.aepd.es/.